Lavender Pond Farm values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We do not sell or rent your personal information to third parties.

This policy describes the personal information we collect about you, why we collect it, and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact us by:

1. sending us an e-mail to info@lavenderpondfarm.com
2. calling us at 203.350.0367 

We collect information, such as name, e-mail and postal addresses, phone and credit card numbers from you when you place an order online, or save your info with us online. We maintain a record of your purchases you make.

When you place an order or make a purchase from lavenderpondfarm.com, we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, or e-mail if we have other questions regarding your order or purchase.

When you place an order, make a purchase or save your information online, we may use your e-mail and postal address to send you information about our products, services, and promotions. If you participate in a promotion, we may use your personal information to send you e-mails, or postal mail regarding our products, services, and promotions. You always have the choice not to receive marketing information or calls.

Lavender Pond Farm DOES NOT share any information with third parties.

We reserve the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Lavender Pond Farm.

If you prefer not to receive promotional information from us, please let us know by sending us an e-mail to info@lavenderpondfarm.com. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your e-mail request, during which period you may continue to receive communications from us.

Please also note that when you purchase from us, we will continue to confirm your order by e-mail. In addition, we may also need to contact you via phone/e-mail with other questions regarding your order.